Chowdeck integration on Lumi Business allows restaurants to receive and manage Chowdeck orders directly inside Lumi Business, alongside dine-in and other online orders.
As online food ordering continues to grow in Nigeria, many restaurants rely on third-party delivery platforms to reach more customers. One of the most popular platforms is Chowdeck, which connects restaurants to thousands of customers ordering food online every day.
The challenge for restaurant owners is not demand — it’s managing orders coming from multiple places without losing control.
This is where the Chowdeck integration with Lumi Business makes a real difference.
What the Chowdeck Integration Does
With Chowdeck connected to Lumi Business, restaurants can receive Chowdeck orders directly inside their Lumi dashboard, alongside in-store and other online orders.
Instead of switching between apps or manually reconciling orders, everything is visible in one place.
Why This Is Good for Restaurants
1. All Orders in One Dashboard
Restaurant owners no longer need to:
- check Chowdeck separately
- re-enter orders into a POS
- manage screenshots or printed tickets
Orders from Chowdeck appear in the same system used to manage:
- in-store orders
- dine-in tables
- kitchen workflows
This reduces errors and saves time, especially during peak hours.
2. Better Kitchen Coordination
When Chowdeck orders flow into Lumi Business:
- the kitchen sees them clearly
- orders follow the same preparation flow as in-house orders
- staff don’t need to ask where an order came from
This keeps the kitchen organised and prevents missed or delayed deliveries.
3. Centralised Reporting and Tracking
Restaurants can track:
- total orders across channels
- sales performance without manual reconciliation
- peak ordering times
- order status from a single system
Instead of fragmented data, restaurant owners get one clear view of performance.
4. Reduced Operational Stress
Managing third-party platforms often adds complexity. By integrating Chowdeck into Lumi Business:
- staff training is simpler
- workflows stay consistent
- managers don’t have to monitor multiple systems
This is especially valuable for restaurants handling both dine-in and delivery simultaneously.
5. Scale Without Losing Control
As restaurants grow, order volume increases across channels. The Chowdeck integration allows restaurants to:
- accept more online orders
- serve more customers
- maintain operational structure as volume grows
Why Integrations Matter More Than Ever
Today’s restaurants don’t rely on just one sales channel. They sell through:
- walk-ins
- QR menus
- direct online ordering
- third-party delivery platforms
Without integrations, this leads to fragmented operations.
With integrations like Chowdeck on Lumi Business, restaurants can expand their reach without fragmenting their systems.
Conclusion
The Chowdeck integration allows restaurants to enjoy the benefits of a major delivery platform while keeping full operational visibility.
By managing all orders from a single dashboard, restaurants can:
- reduce mistakes
- improve kitchen efficiency
- gain clearer insights
- focus on service, not software switching
For restaurants using Chowdeck, connecting it to Lumi Business turns online delivery into a controlled, trackable part of daily operations.
Frequently Asked Questions: Chowdeck Integration with Lumi Business
What does the Chowdeck integration do?
The chowdeck Integration on Lumi Business allows restaurants to receive Chowdeck orders directly inside the Lumi Business dashboard, alongside dine-in and other online orders.
Do I still need to log into Chowdeck separately?
No. Once connected, orders flow into Lumi Business, reducing the need to switch between platforms during service.
Will Chowdeck orders go directly to the kitchen?
Yes. Orders follow the same kitchen workflow as in-house orders, helping kitchen staff stay organised.
Can I track Chowdeck sales together with in-store sales?
Yes. All orders and sales data are visible in one dashboard, making reporting and reconciliation easier.
Does this affect how Chowdeck handles deliveries?
No. Chowdeck continues to manage customer delivery logistics while Lumi Business manages order visibility and operations.
Will this reduce order errors?
Yes. Centralising orders reduces manual re-entry and miscommunication, which are common causes of errors during peak hours.
Is the integration optional?
Yes. Restaurants can choose whether or not to connect Chowdeck based on their operational needs.